Frequently Asked Questions
We are excited to work with you!
Have questions? We are here to help.
Does my business need a mobile app?
Is a mobile-friendly website enough?
A mobile app utilizes smartphone and tablet device capabilities to give business owners a direct communication channel straight to your customer’s pocket.
How will my mobile app benefit my business?
Mobile apps increase customer satisfaction, especially those that include a customer rewards program, which increases customer retention, positive reviews, and referral rates. Loyalty programs can increase sales by 20% or more!
They increase social media engagement by making it easy to post and share about your business. Naturally turn your customers into brand promoters and help boost revenue. Push notifications have been found to lead to a 30% increase in social media engagement.
Customers have come to expect mobile interaction from almost every business. By offering a mobile app, you can get ahead of the competitors that do not. They also increase operational efficiency by letting customers send inquiries, submit orders, and request reservations or appointments. You can reduce the amount of phone time for your team members and streamline operations. You can also track customer activity and identify areas to improve. Having a direct and regular connection channel to customers deepens the bonds between them and your business, boosting loyalty.
In short, mobile technology is surprisingly powerful and can generate a wealth of opportunities for your business.
Will my mobile app be in my name in the app stores?
How can I promote my mobile app to my customers?
How do I get started?
We make the entire process as easy as possible. To begin, please review our mobile apps pricing guide to review our device platform options and mobile features.
Then complete the free consultation request form at the bottom of the pricing page and we will contact you to coordinate a no-obligation consultation at a time that suits your busy schedule. Alternatively, you can also call us directly at 404-998-3191 to set up your free consultation.
What does the free consultation involve?
We will also gather the information you would like in your mobile app: business information, logo designs, photos, and anything else you wish to include within your mobile app. We then build your mobile app while you continue to focus on running your business! You will have complete visibility of your mobile app being built at every stage of the process.
Plans and Pricing
Are your apps affordable?
We do not waste your valuable time or money on unnecessary project management hours. We keep our mobile app plans extremely affordable and you will be amazed at what the mobile program brings to your business.
How much does an app cost?
We build the best mobile apps at a fraction of what large software development firms charge. We have streamlined our mobile app service to make them as affordable as possible for businesses and organizations.
The cost to get your mobile app published is based on a small one-time setup fee, the device platforms you want your app published on, and the premium features you choose to include. You are not forced to include app features that you do not wish to use. If you want to add, modify, or remove premium features at a later date, we can easily make those arrangements happen without negatively impacting your customers. Please visit our pricing guide for additional information.
What is included in the subscription plan?
What type of support can I expect once my app is published?
Rest assured that you are never alone and we are constantly by your side to ensure the success of your mobile marketing solution. We provide continuous customer support for assistance to guarantee your app is accessible to your customers. If you need to make significant changes to the app at any time, simply contact us for what you would like to change and we can discuss your requirements.
What if I want to change something in my app?
What are Geofence Notifications?
Business owners have the ability to create multiple geofenced areas to trigger automatic messaging directly to their customers. Create a geofence around your business location, a nearby competitor, a popular local venue, etc. In the example below, a Geofence has been created around downtown Marietta Square. When an app user enters and remains within the selected area, custom messages will be sent.
What are Beacon Notifications?
While Geofences cover wide geographic areas, Beacons transmit down to a few feet in distance, which makes them ideal for use inside your business or shop.
The device range, messages, and scheduling are all customizable.
We use Estimote Beacons in our mobile apps and provide them as either a device rental or purchase. Rentals are fully supported by our team and we provide new battery installation or beacon device replacement if necessary.
Can I send Push Notifications?
You can easily send push notifications to anyone that has your mobile app installed. Notifications can include: a text message, photos, coupons, videos, and links to special content. A push notification can be used to let customers know you have a limited special offer, a new product, a special event or so many other things. The notification pops up on the user’s screen, it is unobtrusive and can either be viewed by the user or skipped.
Our superior push messaging can be used to send to all customers, target nearby customers, or target geofenced areas so messages only appear when they enter or leave specific physical locations. Push notifications are a powerful way to stay engaged with your customers. If used properly, you can see an increase in retention numbers through using push notifications. We make it easy to send your push notifications. You can either do this yourself or we can do it for you!
Can my customers make payments through the app?
What is SSL Encryption?
Mythos Media provides every mobile app project control panel and PWA with SSL Encryption for secured traffic.
How long will it take to build and publish my app?
- Android – Usually approved on Google Play within 24 to 48 hours.
- iOS – The approval process by Apple is very strict and can take up to 14 days.
- WebApp – The WebApp edition is hosted through our servers and publically available instantly. If you choose to use the WebApp as the mobile friendly version of your main website, we coordinate with you to ensure mobile web users are routed correctly.
What happens when new versions of Android or iOS are released?
Will my app be free to download?